We are thrilled to welcome Feefo to our client family. They provide an amazing ratings and reviews service helping businesses to grow through genuine customer reviews and customer intelligence.
Feefo empowers businesses by enabling them to listen to their customers. Through the collection of genuine, invite-only customer reviews, ratings and feedback surveys, companies can connect directly with their customers and receive valuable insights into how their businesses are performing.
We are delighted that Feefo has chosen us as their performance marketing agency. Their desire to establish cost efficiencies and achieve better paid marketing effectiveness is right up our street! Similarly they have a customer buying cycle that enables us to optimise for different stages, filling the funnel or cranking the return on investment, which excites us too.
We'll be responsible for all paid media activity for the brand to help drive new leads and ultimately cost effective customers for the business. Services include Google and Bing search ads, display activity and social media advertising. But the world is our oyster as they look to hit some ambitious growth and ROI targets. We're certainly up for the challenge!
Feefo offers the tools to build relationships, manage and improve brand reputation, and enable companies to make informed business decisions for the future. Ratings and reviews are also loved by customers too, helping them to buy with confidence.
Unfortunately, the ratings and reviews marketplace is also rife with fake reviews which can damage a business's reputation, but also ruin consumer trust. Feefo's approach to invite-only means that all reviews are from verified customers, and offer greater (and more reliable) value to the customer experience.
We'll be going head to head with some of the world's largest review platforms in the pursuit of new customer acquisition, but being the biggest doesn't always mean you're the best, and we're here to help Feefo stand out.